Professional Services

In strict partnership with a specialized organization, ICOS offers Partners and Partner’s customers a set of IT services on servers, storage and network devices. Available services range from consultancy and design to post-sales technical assistance, and much more. All with the highest qualification and professional attitude given by engineers holding many years of experience.

Our goal is to provide customers with efficient, qualified, flexible and cost-effective technical support for the entire lifecycle of their information systems.

ICOS guarantees quality, competence and service levels comparable to those of the major manufacturers, adding more flexibility, responsiveness and excellent economic convenience. A single point of contact, the widespread presence throughout the country along with an integrated logistics network are the other strengths that allow ICOS to assist the Partners’ customers 24x7x365.

Type of services

ICOS offers maintenance services on the systems of the major global IT suppliers, on which it also offers first installation, add-ons, reconfiguration, professional services (tuning, backup, remote monitoring, etc.) and moving and staging services (removals, migration of data etc.). ICOS can guarantee a quality of service equal to that of vendors across the whole distributed product range and beyond.

Thanks to the logistics network, it can carry out all handling, sanitization, collection and environmentally friendly disposal operations. ICOS 'maintenance services are structured to cover standard industry needs; however customers who require higher performance levels can agree a customized contracts.

Who is ICOS

Value Added Distributor (VAD) offering channel partners a set of IT solutions and services designed to face successfully the most complex business challenges.

It delivers a full range of leading infrastructure and cybersecurity enterprise solutions, adding technical, marketing and training services.

ICOS S.p.A, Ferrara (Italy), Tel.: +39 0532 783411,email: - VAT N.: 01031270380 - Registerd Capital € 500.000,00 fully-paid.